Better bots
Happier humans
AI Conversation Design
At Collecting Inception, we specialise in creating intuitive and effective AI-driven conversation solutions that enhance customer interactions and streamline business processes. Our expertise lies in crafting seamless and engaging dialogues, fine-tuning natural language understanding, and developing intelligent chatbots that not only understand user needs but also provide personalised, accurate responses. Explore our comprehensive range of services designed to elevate your customer experience and drive measurable results.
Dialogue Design
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Crafting effective and engaging dialogue flows
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Designing multi-turn conversations
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Implementing disambiguation techniques
Prompt Engineering
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Developing and optimizing prompts for AI responses
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Tailoring prompts to specific use cases and customer needs
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Continuous improvement of prompt strategies
Natural Language Understanding (NLU) Tuning
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Defining and refining intents and entities
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Training NLU models for accuracy and efficiency
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Continuous tuning based on user interactions
Chatbot Development
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Building custom chatbots for various industries
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Integrating chatbots with existing systems
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Ensuring robust performance and user satisfaction
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Seamless integration of AI solutions with existing platforms
Conversational Writing
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Writing clear and concise conversational scripts
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Adapting tone and style to match brand voice
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Ensuring consistency and clarity in all interactions
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Creating chatbot personas that align with brand identity
Knowledge Base Curation
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Creating and maintaining comprehensive knowledge bases
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Ensuring accuracy and relevance of information
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Integrating knowledge bases with AI systems for enhanced responses
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